Gen Z, defined as those born between 1996 and 2012, are known for being digital natives who have readily embraced AI tools for various tasks such as researching assignments and planning vacations. However, they have been making mistakes when it comes to relying too heavily on AI tools like ChatGPT to generate cover letters and job application answers. Shoshana Davis, a Gen Z career expert, has observed that employers are receiving hundreds of identical cover letters or answers to job application questions suspecting the use of ChatGPT.
According to a Canva survey of 5,000 hiring managers and 5,000 job seekers from various countries, 45% of job seekers have used AI to build, update, or improve their resumes. Additionally, a Grammarly survey reported that 61% of Gen Z individuals cannot imagine doing work tasks without using generative AI. However, Davis emphasizes that while embracing technology and AI is important, simply copying answers from ChatGPT can actually harm one’s chances of securing a job. A survey by Resume Genius found that over half of hiring managers disliked AI-generated resumes and viewed them as a red flag in the hiring process.
An important reason why copying responses from ChatGPT is ineffective is that the chatbot does not always provide accurate information. One limitation was that its knowledge base was restricted to data released before September 2021, which was resolved in September 2023 according to OpenAI, the owner of ChatGPT. Davis shared a story of a brand marketing position where candidates provided identical responses about their favorite fitness-related product launches from a few years prior, showcasing the limitations of relying solely on AI-generated content.
While AI can be a valuable tool in the job application process for tasks like interview preparation or company research, Davis and recruitment expert Michelle Reisdorf agree that it should be used as a supplement rather than a replacement for human input. AI can be helpful for proofreading and enhancing written content, but recruiters can tell if a resume lacks specific details or a personal touch. Davis personally uses ChatGPT to structure documents, brainstorm ideas, and draft content, but stresses the importance of not simply copying and pasting responses without ensuring accuracy and relevance.
In conclusion, Gen Z individuals should educate themselves on how to properly utilize AI tools like ChatGPT in the job search process. While AI can aid in various tasks, it should not be relied upon exclusively as a replacement for critical thinking and human input. Employers are increasingly wary of AI-generated content in job applications, so it is important for job seekers to use AI as a tool to enhance their work rather than as a shortcut. By understanding the limitations and benefits of AI, Gen Z can effectively leverage technology to improve their job search outcomes without sacrificing authenticity and credibility.