Stephanie Pope’s recent appointment as chief operating officer of Boeing has raised questions about her ability to fix the troubled airliner division. Industry observers are skeptical of her lack of engineering experience and manufacturing knowledge. However, former co-workers have shared insights with Forbes on why management has put their faith in her. Pope, who has a background in finance and most recently ran Boeing’s aftermarket parts and services division, has been tasked with leading the commercial airline business, replacing Stan Deal.
Boeing has been facing challenges with safety concerns and production issues, with a recent FAA audit revealing deficiencies in the manufacturing process of the 737 MAX. The company’s board announced plans to search for a new CEO to replace David Calhoun by year-end. While Pope was seen as a potential successor to Calhoun, there are doubts about her ability to address the company’s production problems. Three industry observers told Forbes that Pope may only be a placeholder at Boeing Commercial Airplanes, and that someone with manufacturing expertise is needed to turnaround the division.
Despite her lack of engineering and manufacturing experience, Pope’s leadership skills have been praised by former colleagues. Described as a hard worker, good listener, and consensus-builder, Pope has a track record of effective leadership. Having worked at Boeing for over three decades and held various finance management positions, Pope has demonstrated her ability to navigate complex organizational challenges. Former executives have highlighted her positive attitude and ability to manage politically sensitive situations with grace.
Pope’s previous roles at Boeing, including head of investor relations and vice president of financial planning and analysis, required her to delve into the details of the company’s operations and handle delicate issues with senior leadership. Her experience in these positions has prepared her for the challenges of leading Boeing Commercial Airplanes, despite the lack of experience managing a plane program or dealing with plane buyers. While Pope’s resume may not include direct experience in these areas, her track record of effective leadership and ability to navigate challenging situations could prove valuable in addressing Boeing’s current challenges.
As Boeing continues to navigate its production challenges and restore customer confidence, Pope’s leadership style and ability to build consensus among her team may prove to be essential. While questions remain about her ability to address the company’s manufacturing issues, those who have worked with Pope over the years express confidence in her abilities. As Boeing searches for a new CEO, the company will need a leader who can not only address current operational challenges but also inspire confidence in customers and employees alike. Whether Stephanie Pope can rise to the occasion remains to be seen, but her track record suggests that she may have the potential to lead Boeing through its current challenges and into a more stable future.
