Gomathy Periathiruvadi, the CFO of Alita Systems and president of Gove Technologies, emphasizes the importance of company culture on key business outcomes, especially in the global economy. Periathiruvadi believes that leaders often struggle to create meaningful cultural change within their organizations because culture is dynamic and ever-changing. To maintain a strong company culture, leaders must treat employees with the same level of respect and care as they do with customers and partners. Periathiruvadi believes that empathy is essential in creating and maintaining a positive company culture, and a true cultural shift must begin with leadership.
Periathiruvadi emphasizes the importance of leading with empathy to drive positive results in the workplace. A 2021 PwC survey found that organizations that adapted their culture mid-pandemic saw a competitive advantage, with 69% of respondents stating that culture plays a critical role in their success. By investing in a culture of empathy, employees are more committed, connected, and motivated, leading to increased productivity and reduced burnout. Periathiruvadi believes that valuing and supporting employees is crucial in creating a positive work environment and fostering high levels of employee happiness and productivity.
In Periathiruvadi’s company, leadership prioritizes engaging with employees empathetically. For example, if team members work late to support U.S. clients, they are not expected to show up at their normal time the next morning. This approach contrasts with many companies where employees are treated like machines rather than respected individuals. Periathiruvadi’s goal is to create an environment where all employees feel respected and trusted, committing to employees just as much as they commit to the company. By fostering an inclusive culture where all employees have a voice, leaders can create a work environment where everyone feels valued and included.
Periathiruvadi believes in listening to all employees regardless of seniority, as communication is essential for creating a positive company culture. By investing in new hires and taking an interest in their backgrounds and talents, leaders can foster a culture of innovation and development within their organizations. Periathiruvadi encourages leaders to prioritize internal culture and establish a culture of empathy to drive key business outcomes and promote innovation within their organization. By investing in employees, respecting their ideas, and fostering a culture of inclusion, leaders can create a workplace where employees feel fulfilled, engaged, and motivated.
Ultimately, Periathiruvadi’s experiences and insights highlight the importance of empathy in leadership and the impact of company culture on business outcomes. By prioritizing respect, care, and inclusivity, leaders can create a positive work environment where employees feel valued, supported, and motivated to contribute to the organization’s success. Periathiruvadi’s advice serves as a reminder to all leaders to consider the impact of internal culture on their business and to focus on creating a culture of empathy to drive innovation and success.
