In the professional world, small phrases and language choices can have a significant impact on how others perceive you. Authors and communication experts Kathy and Ross Petras emphasize the importance of using assertive language to appear confident and capable in various settings, such as job interviews. By being assertive without being overly aggressive, individuals can communicate effectively with bosses, co-workers, friends, and partners. The Petras recommend avoiding phrases that unintentionally diminish one’s confidence and authority.
One common phrase that can make individuals appear weak and insecure is “I’m sorry to ask this, but…” While apologizing may seem polite, overusing this phrase can undermine the significance of one’s requests and future apologies. Instead, experts advise individuals to be direct and straightforward in their communication. By asking for what you want without unnecessary apologies, such as saying “Can you please forward that email to me?” or “Could you help me mirror my laptop display?”, individuals can convey confidence and assertiveness.
Another weak phrase to avoid is “I just…,” which can diminish the impact of the following statement. Communication consultant Danny Rubin explains that using “just” can suggest that one is wasting the other person’s time. Instead of weakening one’s message, individuals should confidently express their thoughts and needs without downplaying them. By eliminating filler words like “just,” individuals can communicate more effectively and assertively in various situations.
In moments of nervousness or insecurity, individuals can benefit from preparation and grounding exercises to help them feel more confident and composed. HR executive Simon Taylor recommends calming exercises such as meditating, walking, affirmations, and breathing techniques to overcome nerves and stay grounded in stressful situations. By practicing these techniques, individuals can better manage their emotions and present themselves confidently in challenging conversations or meetings.
One common filler phrase that can make individuals appear incompetent is “I don’t know.” This phrase is often used as a crutch to fill space while gathering thoughts, but it can inadvertently convey a lack of knowledge or confidence. Instead of immediately admitting ignorance, experts suggest responding with confidence and curiosity. By acknowledging the question and taking a moment to think about it, individuals can demonstrate problem-solving skills and a willingness to engage with challenging situations, particularly in job interviews.
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