President and CEO of the Clinical Effectiveness business at Wolters Kluwer is leading customer-led innovation and transforming the workforce. The healthcare community has been focused on extracting value from patient data in electronic medical records (EMRs) for years. However, this has led to increased documentation and administrative burden for clinicians, contributing to burnout and workforce challenges. To address this, healthcare organizations and technology providers are now exploring ways to streamline EMR use and identify new value, such as utilizing EMR data to enhance quality and health equity initiatives.
Physicians have suggested that analyzing EMR-integrated messages could help improve team functioning and clinical care delivery. While analyzing patient data is essential, there is also a missed opportunity in examining clinician data for insights to drive healthcare improvements. By activating clinician insights beyond the EMR with unified enterprise analytics, organizations can gain a deeper understanding of clinician workflows and make informed decisions to enhance patient outcomes and population health.
Clinical decision support (CDS) solutions offer evidence-based content to guide care decisions and improve patient outcomes. By leveraging clinician search data from CDS solutions, healthcare enterprises can uncover valuable insights to enhance care delivery and population health outcomes. For example, by analyzing an increase in searches for a specific antibiotic, a health system discovered that its nurse practitioner group was searching for the drug more frequently. As a result, the health system implemented an education campaign to address antibiotic overuse and improve patient care.
In the face of evolving healthcare challenges, modern health systems need a data-driven approach to address staffing shortages, boost care team efficiency, and enhance patient outcomes. By harnessing real-time behavioral insights from clinician data, organizations can inform decision-making, connect care teams, and optimize clinician workflows at the enterprise level. By focusing on understanding where clinicians spend their time and what information they are seeking, healthcare organizations can identify opportunities for improvement and implement initiatives to address care gaps and community health trends.
Unified enterprise analytics will play a crucial role in connecting care team decisions and driving measurable improvements in operational effectiveness, patient safety, satisfaction, and care equity. As healthcare organizations continue to navigate unprecedented challenges, harnessing CDS data and clinician insights will be key in future-proofing health systems and driving positive outcomes. By leveraging technology and data-driven approaches, healthcare organizations can improve decision-making, streamline workflows, and enhance the overall quality of care delivery.
