Ken Hodgkins, the CFO of Metro Testing + Engineering, is known for his financial precision and innovation in the AEC space. However, even the most skilled professionals can make mistakes, as Hodgkins recently experienced. After discovering an error in an Excel sheet, he realized the importance of addressing mistakes head-on and learning from them.
Hodgkins emphasizes that mistakes are part of the learning process and happen to everyone. While it may be difficult to accept at first, acknowledging and rectifying errors is crucial for personal and professional growth. He compares errors to dirty diapers, suggesting that the longer they are left unaddressed, the more problematic they become. By promptly identifying and addressing mistakes, individuals can minimize their impact and prevent further complications.
When Hodgkins makes a mistake, he follows a structured approach to addressing it. He first communicates with those who may be affected, informing them of the potential issue and his plan to investigate further. By taking the time to understand the error, assess its impact, and develop a solution, he ensures a thoughtful and effective response. Hodgkins believes that this method allows for clear communication, thorough problem-solving, and emotional composure.
By promptly informing others of potential issues and taking the time to evaluate and address mistakes, Hodgkins demonstrates a proactive and accountable approach to error management. He believes that owning the process of resolving mistakes is essential for maintaining credibility and trust in professional relationships. By coaching team members to follow a similar approach, leaders can empower their teams to take ownership of their mistakes and prevent a culture of passing blame.
In the fast-paced world of finance and accounting, errors can have significant consequences. Hodgkins stresses the importance of minimizing the impact of mistakes through a measured and thoughtful approach. By taking responsibility for errors, developing solutions, and communicating effectively, individuals can build trust, credibility, and resilience in their professional roles. As a member of the Forbes Finance Council, Hodgkins exemplifies the qualities of a successful financial executive who prioritizes integrity, accountability, and continuous improvement.
