Jesse Sasomsup, the founder and president of Earnest Homes, a Los Angeles-based residential property driven by technology, discusses the importance of hiring and managing employees in property management firms. Sasomsup emphasizes the need to evaluate your strengths and weaknesses before hiring your first employee. By bringing someone on your team who excels in areas where you may lack expertise, you can focus on what you’re passionate about and scale your business more effectively.
To screen candidates efficiently, Sasomsup recommends posting job ads on multiple job board sites and having candidates submit videos answering specific questions to assess their personalities and goals. This approach narrows down the candidate pool and streamlines the hiring process, allowing business owners to find the best fit for each role more quickly. By screening candidates effectively, employers can save time and resources during the hiring process.
After hiring new employees, it is crucial to onboard and train them effectively to set them up for success in their roles. Sasomsup divides training at his company into five parts, each taking a new hire a day to complete. Regular check-ins throughout the training process ensure that employees are progressing as expected. Providing employees with work policies and clear expectations helps them understand the rules and guidelines they are expected to follow.
To keep everyone accountable, business owners should engage with their employees in a structured manner, whether remotely or in person. Regular one-on-one meetings and team meetings help ensure that employees are on track with ongoing projects and are meeting expectations. Building a culture of strong communication within the organization is essential for success in property management, with a standard of timely responses expected from all team members.
By hiring the best people for the job, onboarding and training them effectively, and maintaining open communication and accountability within the organization, property management firms have a greater chance of long-term success. Jesse Sasomsup’s experience and insights provide valuable guidance for owners and leaders in property management looking to grow and scale their businesses. The Forbes Business Council, of which Sasomsup is a member, offers growth and networking opportunities for business owners and leaders looking to expand their reach and impact.
