Roxy Jacenko recently shared an emotional video on her Instagram page, announcing that she will personally refund all 7000 people who signed up for her boot camp. The promotion, titled Roxy’s Boot Camp, included a luxury home as one of the prizes along with other high-end items like a Birkin bag and a Rolex watch. Roxy expressed that she had lost control of the venture and decided to refund everyone who entered the competition, stating that she was “stressed and distressed” by the process, even fainting twice due to the pressure.
Despite her initial efforts to refund customers, Roxy found it challenging to navigate the situation with her business partners and was unable to access the company’s bank account. Feeling exhausted and desperate, she shared her decision to step down as a director and offered full refunds to those who purchased the course. Roxy emphasized that she did her best to ensure the prizes were available for winners but was ultimately unable to fulfill the promises made due to the circumstances surrounding her business partnership.
In a subsequent Instagram video, Roxy reiterated her commitment to refunding everyone who purchased the course from Roxy’s Boot Camp personally. Acknowledging the challenges she faced and feeling relieved by her decision, Roxy emphasized the importance of integrity and standing by her word. She expressed her gratitude to her supporters and vowed to ensure that each customer receives their refund promptly, despite the logistical challenges presented by having no access to the company’s bank account.
The competition surrounding Roxy’s Boot Camp has been under scrutiny, with critics pointing out the slim odds of winning the grand prize, a $10 million waterfront home in Sydney’s Cronulla. Roxy defended the competition, highlighting the value proposition for entrants who could potentially win a high-value property or cash prize. Despite the controversy, Roxy maintained that the competition was a unique opportunity for participants to potentially change their lives through a chance to win significant prizes.
Amid the backlash and confusion over the ownership of the luxury home featured in the competition, Roxy clarified that the property was owned by her business partners of Roxy’s Brand Bootcamp. The auction of the house last year failed to garner the desired price, leading to its inclusion in the giveaway. Roxy remained steadfast in her commitment to ensuring fair and transparent dealings with participants and emphasized her belief in the transformative potential of the competition for one lucky winner.
Throughout the ordeal, Roxy faced personal and professional challenges but remained resolute in her decision to refund all participants who entered the competition. Despite the complexities and setbacks encountered, Roxy stood by her promise to uphold her integrity and take responsibility for the situation. While the competition may have stirred controversy and raised questions about the feasibility of the prizes offered, Roxy’s determination to make amends and prioritize customer satisfaction reflects her commitment to ethical business practices and accountability.
