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Luggage mixups have nothing on this.
A United Airlines passenger was left mortified after his confusion over a boarding pass resulted in a woman getting accidentally booted off the airplane, according to a Reddit post taking off online.
“I definitely felt like a d–k,” the poster wrote in the thread describing the fiasco, which they felt contrasted with the myriad stories of “entitled passengers taking someone’s seat then being forced to move.”
“I thought I’d share my story being on the other end of it,” said the red-faced Redditor.
The flyer explained that he’d screenshotted their boarding pass before the flight — as he’d done for plane trips prior — as a precaution in case the service was “poor at the gate or after boarding.”
After boarding the aircraft, the passenger sat down, put his headphones in and got ready to “zone out for the next three hours.”
Everything appeared to be going “smoothly” until he was approached by a fellow flyer. “A few minutes later I see a middle-aged woman waving at me,” recalled the Redditor. “I take out my headphones and she says that I am in her seat.”
The bewildered traveler initially thought he was in the wrong seat, but then checked his seat number against the boarding pass picture and saw that they matched, leading him to believe that they’d been “double-booked.”
Things took a turn after a crew member heard the hubbub and decided to investigate, whereupon the Redditor flashed her the screenshotted boarding pass.
“The flight attendant told me to stay put in my seat and escorted the woman off the plane,” recounted the poster. “That’s when I realized I had been using the screenshot picture of my pass, and not the app.”
“Sure enough I had just kicked someone off the flight on accident,” lamented the rueful Redditor.
Thankfully, the situation was ameliorated shortly after boarding when the wrongfully accused woman was brought back onto the plane so both parties could take their rightful seats.
“[The] moral of the story I guess is to make sure your seat hasn’t changed on the app before boarding,” rued the Redditor, whose story attracted a flurry of comments.
“She probably wasn’t deplaned (which I would take to mean kicked off), but rather taken back to the gate to sort out the issue,” one commenter assured the flyer. “If she came back that quickly, the gate agent was likely on the bridge and checked her pass there.”
He replied, “Yes, it was very quick, so I assume this is what happened.”
Meanwhile, others advised the Original Poster to use paper boarding passes or digital forms of storage to avoid getting mixed up.
“Don’t screenshot the pass, just add it to your mobile wallet,” advised one. “It’s accessible without cell service and will automatically update if you do have cell service and there is a change.”
