One RyanAir passenger had a terrible experience with an in-flight meal that looked nothing like its photo. Eleonora Juhos, a 29-year-old passenger from Slovakia, had ordered a vegan lasagna but was disappointed with what she received on her flight from Vienna to Tenerife. The dish was a mess of plastic-looking cheese and unappetizing sauce that tasted even worse than it looked. The lasagna was made up of a few small pieces of courgette in a watery ketchup-like sauce, leading Juhos to compare it to the famous scene from “Goodfellas” where a character receives an incorrect dish.
Despite not having high expectations due to the budget airline, Juhos believed that the presentation of the lasagna in the airline’s in-flight magazine and packaging was misleading. The video she shared of the comparative images of the menu and the actual dish garnered a lot of attention on social media, with viewers expressing their disbelief at the unappetizing meal. Some viewers were not surprised that a low-cost carrier like RyanAir would serve such a meal, while others sympathized with Juhos’ experience and warned her against ordering airline food again. Juhos did not seek compensation for her disappointing meal but instead shared her feedback through the airline’s survey.
The incident with Juhos is not an isolated one, as budget airlines have a history of serving unappealing vegetarian options to passengers. In another case, a vegetarian passenger was served a vegan meal consisting of cucumber and tomato slices on a dry bun, leading to a similar uproar. Juhos’ experience highlights the challenges of ordering in-flight meals, especially on low-cost carriers where the quality may not always meet expectations. Despite the disappointing meal, passengers like Juhos often do not expect compensation but hope to share their feedback with the airline to improve future offerings.
Juhos’ experience with the unappetizing vegan lasagna on her RyanAir flight serves as a cautionary tale for passengers considering ordering airline food. The discrepancy between the menu image and the actual dish reflects the challenges of catering to passengers’ dietary preferences and expectations on flights. While budget airlines may offer affordable meal options, the quality and presentation may not always align with what is advertised. Passengers like Juhos may share their experiences on social media to warn others and provide feedback to airlines, hoping for improvements in the future. Airlines may need to reassess their in-flight meal offerings to avoid disappointing passengers like Juhos and maintain customer satisfaction.
