More than two million Black+Decker steamers have been recalled due to reports of hot water expelling, spraying, or leaking during use, resulting in burn injuries to users. The recall was expanded after the initial recall of 500,000 units in November 2022, with an additional 1.6 million units being included. Since the original recall, there have been 317 reports of hot water expelling from the steamers, leading to 82 burn injuries, with seven of them being second-degree burns.
It was noted in the recall that 94 of the 317 reports occurred with repaired steamers from the 2022 recall or from models with an updated design. The recall now includes all BLACK+DECKER Model HGS011 Easy Garment Steamers sold in various colors. Customers are advised to check their steamers for the model numbers and UPC codes listed in the recall notice, printed on the bottom of the steamer or on the sides of the package.
Those who have purchased the recalled steamers are urged to stop using them immediately and contact Empower Brands for a refund. Customers who received a replacement upper assembly as part of the 2022 recall should also contact the company for a refund. The steamers were sold in various retailers, including Walmart, Target, Amazon, and Bed Bath & Beyond, both in-store and online, from June 2021 through February 2024. The price range for the steamers was between $14 and $23.
With the recall affecting over two million units, it is crucial for consumers to check their steamers for the model numbers and UPC codes listed in the recall notice to determine if their unit is included. The reported incidents of hot water expelling from the steamers resulting in burn injuries highlight the importance of following the recall instructions and seeking a refund to prevent further harm. Customers who received a replacement part as part of the 2022 recall should also take action to ensure their safety.
The widespread availability of the recalled steamers through various retailers underscores the need for a comprehensive recall process to protect consumers from faulty products. The collaboration between the US Consumer Product Safety Commission and Empower Brands in issuing the recall and facilitating refunds demonstrates a commitment to consumer safety and accountability in addressing potential hazards. Heightened awareness of product recalls and prompt action from consumers are essential in preventing injuries and ensuring product safety standards are met.
As more details emerge about the Black+Decker steamer recall, consumers are encouraged to be vigilant in checking their appliances for any potential safety hazards and to take immediate action if their unit is affected. Following the recall instructions and contacting the manufacturer for a refund or replacement is crucial in mitigating the risks associated with the faulty product. By staying informed and proactive, consumers can protect themselves and their families from potential harm and contribute to a safer marketplace for all.
