Newark Airport’s Terminal A has received a prestigious five-star rating from industry ratings firm Skytrax, demonstrating its “world class quality”. This comes as a surprise to many as the airport was consistently considered one of the worst in the nation. The terminal, which is the largest Port Authority investment ever in New Jersey at $2.7 billion, is one of only 22 airport facilities in the world to receive the top tier designation.
The other airport in the New York region that has achieved this rating is LaGuardia Airport’s rebuilt Terminal B, which underwent a $4 billion project aimed at improving the overall travel experience for passengers. This project has transformed an airport that was once criticized as “third world” by President Biden. Terminal A at Newark Airport was praised by Skytrax for its range of passenger facilities, easy customer wayfinding, excellent signage, and high standards of staff service.
The terminal has also been commended for its use of digital technology, diverse dining and retail options, a children’s play area, and local artwork on display. Additionally, Terminal A features a sensory room where passengers can relax and escape the busy terminal. The multimedia features at Terminal A have been highlighted as a unique and distinguishing factor that sets it apart from other airport facilities. Since opening last year, Terminal A has welcomed 15 million passengers, surpassing the yearly passenger totals from before the major renovation.
The recognition of Terminal A at Newark Airport as a top-tier airport facility represents a significant turnaround for a transit hub that was once considered one of the worst in the nation. The multi-phased comeback of the airport remains ongoing and is expected to take several years to complete. The substantial investment made by the Port Authority in renovating and reinventing Terminal A has paid off, resulting in a facility that offers exceptional passenger amenities and services.
The award-winning terminal has significantly improved the overall travel experience for passengers, offering a wide range of services and facilities that cater to the needs of travelers. With its modern features, diverse dining options, recreational areas, and incorporation of local artwork, Terminal A has transformed into a world-class facility that rivals some of the best airports globally. The success of Terminal A in receiving a five-star rating from Skytrax serves as a testament to the dedication and efforts put into its redevelopment, making it a standout airport in the New York region.
As Terminal A continues to attract passengers and receive acclaim for its quality and amenities, Newark Airport is solidifying its position as a top travel hub in the region. The completion of the major renovation project at Terminal A represents a significant milestone in the airport’s evolution, setting a new standard for passenger experience and airport facilities. With ongoing improvements and continued investment, Newark Airport’s Terminal A is well on its way to becoming a leading airport facility that offers world-class services and amenities to travelers from around the globe.
