A Target worker named Ket was unexpectedly called upon to close the store and lead her co-workers after a manager walked out during her shift. Despite only being with the company for two months, Ket found herself responsible for closing the store, operating 24 registers, guest services, and self-checkout nearly alone. She expressed frustration at not being prepared or warned about the situation, sharing footage of her chaotic shift on TikTok.
During her shift, Ket admitted to not knowing what she was doing and struggled to manage the store by herself. She also encountered difficulties with customers who were frustrated by the lack of employees available to assist them with their purchases. Additionally, Ket’s co-workers did not help the situation, with one team member taking an extended break and not returning promptly when called over the radio.
Target’s code of ethics mentions the importance of managers ensuring that nonexempt employees are given proper break times and meal periods. However, in Ket’s experience, this was not being followed, as she was left to handle the store alone without adequate support. Despite the challenges she faced, viewers of the TikTok video expressed their support for Ket and commended her for managing the store single-handedly.
Other employees shared similar experiences in the comments of Ket’s TikTok video, recounting instances where they were also left to work alone or without proper breaks at Target. Former employees shared stories of being overworked and understaffed during their shifts, leading to difficulties in managing the store effectively. These revelations shed light on the challenges faced by retail workers, particularly in companies like Target where adequate staffing and support may be lacking.
Despite the difficulties she faced during her shift, Ket remained determined to fulfill her responsibilities and ensure the store was closed properly. Viewers praised her dedication and work ethic, expressing sympathy for the challenges she encountered while working at Target. The viral TikTok video brought attention to the issues faced by retail workers, highlighting the importance of adequate training, support, and staffing to ensure the smooth operation of stores like Target.
