Health Canada has recently issued a recall for several models of Samsung electric slide-in ranges due to a fire hazard caused by front-mounted knobs that can accidentally activate through contact by people and pets. Approximately 326,250 units of the affected ranges were sold in Canada from 2013 to August 2024. As a precaution, Samsung Electronic Canada is providing customers with free knob locks or covers to prevent accidental activations. Customers can continue using their recalled stoves while waiting for the free set compatible with their model.
Customers who are using the recalled ranges without knob locks or covers are advised by Health Canada to ensure that children and pets are kept away from the knobs, to not leave objects on the range when not in use, and to turn the knobs off after cooking before leaving home or going to sleep. Those with Wi-Fi enabled ranges can turn on the “Cooktop On” notification on the Samsung SmartThings app to receive alerts when a cooktop burner is turned on. So far, 57 incidents and seven injuries related to the affected products have been reported to Samsung. Customers who have the recalled stoves can visit Samsung Canada’s website to request a free knob kit.
In response to the fire risk posed by the affected electric stoves, Health Canada has issued a recall on the Samsung models. The recall was prompted by reports of accidental activations of the front-mounted knobs, leading to a fire hazard. Customers are being offered free knob locks or covers by Samsung Electronic Canada to prevent further incidents. While waiting for the free set compatible with their model, customers can continue using the recalled stoves but should take precautions, such as ensuring children and pets are kept away from the knobs.
Health Canada advises customers using the recalled ranges without knob locks or covers to follow safety precautions, including keeping children and pets away from the knobs, not leaving objects on the range when not in use, and turning the knobs off after cooking. For those with Wi-Fi enabled ranges, they can receive alerts when a cooktop burner is turned on by activating the “Cooktop On” notification on the Samsung SmartThings app. With 57 incidents and seven injuries already reported, customers who have the affected stoves are urged to request a free knob kit from Samsung Canada’s website to prevent accidents.
The recall on Samsung electric slide-in ranges has raised concerns about the fire risk associated with the front-mounted knobs that can be accidentally activated. With over 320,000 units of the affected ranges sold in Canada, Samsung Electronic Canada is taking steps to address the issue by providing customers with free knob locks or covers. Despite the recall, customers are allowed to continue using their stoves while waiting for the preventative measures to be installed. However, Health Canada emphasizes the importance of following safety guidelines to prevent any accidents until the free kit is received.
The safety precautions recommended by Health Canada for customers using the recalled ranges without knob locks or covers include keeping children and pets away from the knobs, not leaving objects on the range when not in use, and turning the knobs off after cooking. For owners of Wi-Fi enabled ranges, the “Cooktop On” notification on the Samsung SmartThings app can provide alerts about the status of the cooktop burners. With 57 incidents and seven injuries already reported, it is crucial for customers with the affected stoves to request the free knob kit from Samsung Canada’s website. The recall serves as a reminder of the importance of fire safety in the home and the need to take preventive measures to avoid potential hazards.
