The Agenzia delle Entrate has introduced a new system to inform citizens about refunds, deadlines, installments, undelivered communications, and other personalized notices. This system involves sending personalized messages through the IO app, developed and managed by PagoPA. The goal is to make it easier for citizens to stay updated and remember important tax dates and responsibilities. Through the IO app, users can receive messages from the Tax Authority as well as other accredited local and national administrations. Messages may include information about upcoming refunds, contract deadlines, obligations, and undelivered communications, presented in a clear and simple format.
The notifications sent through the IO app also include information about authorizations granted to trusted individuals for access to the user’s reserved area, as well as important dates to remember. Over time, new content will be added to provide users with even more valuable information related to taxation. The IO app, which is a public services app, is available for free on iOS and Android stores. To use the app, users must log in with a digital identity card (Cie) or SPID. By using the app as a communication channel, the need for SMS and emails is eliminated, reducing the risk of falling victim to phishing campaigns.
The use of the IO app allows citizens to receive personalized messages from the Tax Authority and other accredited administrations in a secure and convenient manner. By logging in with a digital identity card or SPID, users can access important information about refunds, deadlines, obligations, and other tax-related matters. The app aims to simplify the process of staying informed and remembering key dates, ultimately helping citizens fulfill their fiscal responsibilities more effectively. As new content is added over time, users can expect to receive even more valuable information through the app.
Overall, the introduction of personalized notifications through the IO app represents a significant step forward in enhancing communication between citizens and tax authorities. By providing clear and simple messages about refunds, deadlines, installments, authorizations, and other important aspects of taxation, the app helps users stay informed and up to date on their fiscal responsibilities. With the ability to access this information securely through the app, users can avoid potential risks associated with phishing and other fraudulent activities. The IO app is a valuable tool for citizens looking to manage their tax affairs more effectively and efficiently.
