Beena Ammanath, the Global Deloitte AI Institute Leader and Founder of Humans For AI, as well as the author of “Trustworthy AI” and “Zero Latency Leadership,” discusses the importance of leadership in the age of artificial intelligence (AI). In a rapidly evolving technological landscape, it is crucial for leaders to ensure that all stakeholders within an organization have the necessary skills and knowledge to contribute to AI development and governance. This includes not only data scientists and technologists but also executives and employees from different lines of business, each requiring specific skills according to their role.
AI literacy is identified as a foundational skill that all employees should possess, given the constantly changing nature of AI technology. Business leaders are encouraged to make AI literacy a regular part of role-specific training and provide incentives for independent learning. Promoting knowledge transfer among technologists and other employees is also crucial, allowing for the sharing of expertise and best practices. Business leaders should stay informed about the latest trends and research in the AI field, providing internal communications to help employees keep up with developments.
Hands-on learning through internal sandboxes is recommended as a way for stakeholders to experiment with AI tools and gain practical experience in a safe environment. Collaboration is emphasized as a key component of building a culture of ongoing learning within an organization. By prioritizing AI skills and encouraging stakeholders to participate in continuous upskilling, businesses can foster innovation, creativity, and accountability in AI decision-making processes.
The rise of generative AI models represents a new frontier in AI technology, with the potential to transform various aspects of business operations. Business leaders need to prepare their workforce for the challenges and opportunities presented by generative AI, as well as any future innovations in the field. By providing employees with the resources and support to continuously build their AI skills, organizations can ensure success in the age of AI and harness the full potential of emerging technologies. Business leaders are tasked with setting the entire enterprise on a trajectory towards a collaborative culture that values ongoing learning and skills development in the context of AI applications and governance.
