Auto body repair has evolved from a straightforward craft to a high-tech process due to the presence of sensors and cameras in modern vehicles. These sensors and cameras, which are embedded throughout the vehicle, have made the repair process more complex because they require precise alignment. Fixing sensors and cameras now accounts for over a third of post-crash repair costs in new vehicles, according to a study by AAA. While these features may increase repair costs, they also play a crucial role in reducing crash rates and preventing injuries to vehicle occupants and pedestrians.
Automated systems like automatic emergency braking, blind spot monitoring, and rear cross-traffic alerts are becoming standard features in new vehicles and are even required in the United States. These systems can cut crash rates in half and provide warnings to drivers of potential hazards. In the event of a crash, damaged sensors and cameras can cause systems to behave erratically if they are knocked out of alignment. Even a tiny misalignment can result in a significant difference in perception of the surrounding environment, leading to potential safety risks.
Recalibrating and aligning sensors and cameras after a collision can be a challenging task, as every car manufacturer may have a different process for making the repair. Vehicles may require dynamic or static calibration, depending on the manufacturer’s specifications. Dynamic calibration involves testing the vehicle on real roads, while static calibration can be done in a closed workshop with special equipment. These repairs also require qualified technicians, proper facilities, and special training to perform the recalibrations accurately.
The demand for qualified auto body repair technicians is on the rise, leading to upward pressure on pay within the industry. This shortage of skilled technicians has also made the job of claims adjusters more complicated, as they need to understand the intricacies of repairing automated systems and sensors. Insurance companies have invested heavily in training and development for claims adjusters to keep up with the changing industry standards and provide accurate assessments of repair costs. The evolving nature of auto body repair has created challenges for both repair shops and insurance companies, but it also highlights the importance of maintaining and repairing advanced safety features in modern vehicles.
