The world is currently experiencing an epidemic of mistrust, cynicism, and doubt. Many people fear that all politicians are the same, interested only in serving their own interests. These opinions create a fertile ground for populists, who present themselves as outsiders to the establishment and on the side of the “ordinary people.” They thrive on divisionism, nationalism, and protectionism. In the face of such attitudes, even well-intentioned governments struggle to work with citizens. However, there are initiatives from civil society that are producing significant positive changes, from the local level to the global level, using the principles of “open government” to reengage citizens, rebuild trust, and achieve results.
One example of this is seen in Tanzania, where an organization called Twaweza, meaning “we can make it” in Swahili, works with citizen activists to help residents identify and drive the changes they want in their communities. In the village of Kadoke, often cut off from the world during the rainy season, residents prioritized better roads. Working with local authorities and using volunteer labor, they extended and improved the local road network. In the villages of Stahabu and Muungano, where there were no primary schools, citizen activists mobilized local residents to build classrooms, convinced policymakers to provide funding, and connected them to established schools in neighboring villages. Similar projects have led to improvements in water supplies, clinics, market facilities, and more.
In East Africa, the Sauti za Wananchi (“voice of the people”) initiative aims to amplify citizens’ voices in decision-making. Using mobile phones to collect representative data on national opinions and experiences, the results are widely disseminated and shared with policymakers. In Kenya, the Independent Policing Oversight Authority collected public opinion data and strengthened its oversight of the police in response. In Uganda, a taxation survey revealed widespread mistrust of tax authorities and a lack of understanding of various taxes, prompting authorities to adjust their public communication. Similar policy changes have been implemented in the region in areas such as health, water supply, Covid-19 response, and food security.
These initiatives demonstrate the power of civil society in driving positive change and engaging citizens in governance. By working collaboratively with governments and utilizing open government principles, transformative results can be achieved. Despite the current climate of distrust and cynicism, there is hope for a more transparent and participatory form of governance that empowers citizens and rebuilds trust in public institutions. By showcasing successful examples of citizen-led initiatives and open government practices, we can inspire others to take action and contribute to a more inclusive and accountable society. It is essential to recognize and support the important role that civil society plays in promoting democracy, transparency, and citizen engagement. Through collective efforts and a commitment to open government, we can work towards a more just and equitable society for all.
