Tech startup Waymo announced it would begin offering paid robotaxi rides in Los Angeles, after receiving state regulatory approval and local support. The company had been offering free “on tour” rides and received approval for the expansion to a paid service, despite pushback from the Teamsters union and the Los Angeles Department of Transportation. Waymo said more than 50,000 people were on its waitlist for the service, which will operate without human drivers and cover a 63-square-mile area from Santa Monica to downtown L.A.
The service works similarly to other ride-hailing apps like Flywheel, Lyft, and Uber, with users following instructions through the app and the vehicle’s sound system. Waymo’s vehicles have remote assistance available, but no human drivers present. Other companies like Tesla and Cruise are also working on advancing self-driving technology, with Tesla CEO Elon Musk announcing plans for a robotaxi product reveal in August. Competition in this space is currently limited to traditional, human-driven car services, as China-based startups test self-driving cars in California.
Waymo’s expansion to Los Angeles marks a milestone in bringing autonomous for-profit taxis to the nation’s second-largest city, known for its car travel culture. The company already operates commercial robotaxi services in San Francisco and Phoenix, with plans for further growth. Robotaxis have faced criticism for various reasons, from potential job losses to traffic issues caused by mistakes such as blocking city buses or emergency vehicles. However, supporters argue that autonomous vehicles could improve safety and reduce traffic deaths, as Waymo has not reported any serious incidents.
The Los Angeles Department of Transportation expressed concerns about Waymo’s expansion happening too soon, without sufficient local oversight of autonomous vehicle operations. State officials dismissed these concerns in an order last month, paving the way for Waymo to proceed with its plans. Despite opposition from groups like the Teamsters, who aim to slow down the growth of companies like Waymo, the tech firm is moving forward with its paid robotaxi service in L.A. A pending bill in the California Senate seeks to give cities and counties authority over robotaxi services, currently governed by state agencies.
Waymo’s product management director, Chris Ludwick, described the reception from Angelenos as exceptional, with the company looking forward to welcoming more riders over time. While the expansion of robotaxis into major cities like Los Angeles is significant, companies continue to face challenges related to regulation, safety, and public perception. Autonomous vehicles have the potential to revolutionize transportation, but concerns remain about their impact on jobs, traffic congestion, and overall safety. As the industry evolves, it will be crucial to strike a balance between innovation, regulation, and public acceptance to realize the full potential of self-driving technology.