The end of the Affordable Connectivity Program in June resulted in increased internet bills for more than 10 million veterans, service members, and their families. The Department of Veterans Affairs expressed concern that this could lead to some veterans having to pay $30 to $75 more per month for internet access or even losing access entirely, especially as telehealth services have become increasingly important. Studies have shown that video-based telehealth visits among veterans have seen a significant increase, making access to the internet crucial for their healthcare needs. The Federal Communications Commission has identified the cost of internet subscriptions as a barrier to broadband adoption for veterans, highlighting the potential negative impact of the ACP’s discontinuation on the military community.
While the end of the ACP presents a challenge for military families, there are alternative options available to help mitigate the increased costs. Many internet providers offer discounts specifically for military families, such as Cox’s ConnectAssist plan providing speeds up to 100Mbps for $30 a month for VA Pension and Survivors benefits recipients. Rise Broadband offers a 10% discount for active and retired military members, while Starlink and Verizon Fios also have discounts for military personnel. Xfinity provides various benefits such as a prepaid card, Peacock Premium subscription, and a free Xfinity Mobile cellphone line for military members.
For those unable to access military discounts, there are other resources available for affordable internet options. Lifeline, a program with stricter income requirements than the ACP, offers a monthly benefit of $9.25 for home internet or cellphone plans for those with annual incomes at or below 135% of the federal poverty guidelines. Local and state resources may also provide assistance to help military families stay connected. Despite the challenges posed by the end of the ACP, there are ways for veterans, service members, and their families to continue accessing affordable internet services.
In order to address the increased costs of internet services for military families, it is important to explore all available options. By taking advantage of discounts offered by internet providers specifically for military members, such as Cox, Rise Broadband, Starlink, Verizon Fios, and Xfinity, families can reduce their monthly bills. Additionally, programs like Lifeline provide a more affordable alternative for low-income households, ensuring that access to the internet remains accessible for those in need. Local and state resources can also play a role in supporting military families in maintaining connectivity.
The termination of the Affordable Connectivity Program has had a significant impact on the military community, with many veterans and service members facing higher internet bills. The importance of internet access for telehealth services and other essential needs emphasizes the need for affordable options. While military discounts from internet providers and programs like Lifeline offer some relief, further support is necessary to ensure that all military families can access crucial internet services. Collaboration between government agencies, internet providers, and community resources can help address the challenges faced by veterans and service members in maintaining connectivity.
