With only a few days left until the end of the regulated electricity market, which will take place on July 1st, there are still many doubts and uncertainties that are confusing users. There has been an increase in aggressive telemarketing by energy providers, which has prompted Federico Bevilacqua, the president of the association of utility managers, Assium, to release a guide outlining the steps that need to be taken during this critical phase. One of the first steps is to determine whether your contract falls under the regulated or free market, which can be identified by looking at your electricity bill.
Vulnerable users, such as those facing economic hardship, health issues requiring medical equipment powered by electricity, individuals with disabilities, those living in emergency housing, residents of smaller non-interconnected islands, or individuals over 75 years old, will continue to be part of the regulated service even after July 1st. Those already classified as vulnerable do not need to take any action to remain in the regulated market, while those who believe they meet the criteria for vulnerability but have not been classified as such need to notify their provider using the form provided by Arera.
Customers who are not classified as vulnerable and who do not choose a contract in the free market by June 30, 2024, will automatically be moved to the Gradual Protection Service with a provider selected through an auction in their area. This service will be active until March 31, 2027, after which, if no choice is made, they will continue to be supplied by the same vendor but based on their most favorable free market offer. The Gradual Protection Service is provided by selected vendors through specific competitive procedures and offers conditions comparable to PLACET offers in terms of billing timelines, customer guarantees, and payment methods.
For those who have already moved to the free market but wish to return to the regulated market, the deadline to do so is June 30th. A request can be made through the channels provided by the regulated service provider in the respective municipality. The request must be received by the provider, and the continuity of supply will be ensured without any need to physically adjust the meter. There are no additional costs associated with moving back to the regulated market, except for a deposit that may be required but will be refunded upon the activation of direct debit billing or termination of the contract.
Users who are interested in exploring competitive offers in the free market can compare offerings on the Arera website or seek assistance from the 200 utility managers located across the country. It is important to carefully assess the terms and conditions of different providers to ensure that the chosen offer is both cost-effective and technically suitable. With the upcoming transition to a fully liberalized market, users are encouraged to educate themselves on their options and make informed decisions to optimize their energy supply. By following the guidelines provided by Assium and Arera, users can navigate the changing energy landscape with confidence and clarity.
