Josh Jebathilak, Founder of a global monday.com partner firm, Fruition, believes that change management is crucial for navigating the transformation jungle in businesses. Effectively managing change can help companies modernize faster, avoid headaches, satisfy customers, and create organizational purpose by aligning strategy and execution. However, a common challenge faced by leaders implementing change is dealing with team members who resist change.
Jebathilak highlights the importance of user adoption as a key indicator of a positive return on investment when implementing new systems. By taking the right approach to technology change management, businesses can achieve smoother implementations and more successful outcomes for their non-technical teams. This includes simplifying and automating processes, empowering teams by decentralizing decision-making, prioritizing collaboration between business units, leveraging data for continuous improvement, and focusing on delivering value to customers.
To streamline the technology change process, Jebathilak offers six steps that organizations can follow. These steps include developing a clear vision and strategy for the change initiative, engaging and communicating with stakeholders, identifying and empowering change agents within the organization, providing training and support for employees, managing resistance to change, and monitoring and measuring progress throughout the change management process.
At Fruition, Jebathilak and his team encourage autonomy among team members to start and execute projects with agreed budgets and timelines. They use a prioritization matrix to focus on the most impactful changes. By involving team members throughout the change process and implementing continuous automation improvements based on feedback, Fruition aims to make change management an enablement function rather than a series of controls.
Forbes Business Council recognizes the importance of change management for empowering innovators to thrive with efficient software systems. By effectively managing change, businesses can adapt to new technologies, streamline processes, and deliver value to customers. With the right approach to technology change management and a focus on collaboration, organizations can navigate the transformation jungle and achieve successful outcomes in today’s rapidly evolving business landscape.
