The year 2023 saw the rise of generative AI, with ChatGPT from OpenAI becoming a popular choice for organizations and individuals. Despite its widespread adoption, concerns about security and privacy have emerged, leading to calls for a pause in AI development by experts such as Elon Musk. Issues like potential misuse of user data and vulnerabilities in large language models pose risks for enterprises and their employees using GenAI tools.
Samsung’s decision to ban ChatGPT due to employees leaking confidential code to the chatbot highlighted the risks of unintentional data exposure. Weak authentication and insufficient privacy controls can lead to unauthorized access and exposure of sensitive information, posing compliance issues for organizations. Similar incidents with other GenAI tools show the importance of implementing security measures to protect user data and prevent data leaks.
To enable secure access to GenAI platforms, organizations can implement security controls such as allowlists for apps and users, data governance policies, and app-specific controls. By using solutions like next-gen firewalls, identity and access management (IAM), and data loss prevention (DLP), organizations can control access to GenAI tools, monitor data sent to these apps, and enforce privacy and security settings. Striking the right balance between GenAI use and security is essential to leverage the productivity benefits of AI while keeping sensitive data secure.
Deploying comprehensive security controls like DLP, CASB, and next-generation firewalls, or adopting a cloud-native architecture like secure access service edge (SASE), can help organizations protect their data and mitigate risks associated with GenAI tools. As AI capabilities continue to evolve rapidly, leveraging AI-powered security tools can ensure that security measures remain relevant and effective in addressing the evolving threat landscape. Monitoring and managing the risks associated with introducing AI to organizations is crucial, especially as the technology continues to advance.
