Mike Vitek, the CEO of ShiftKey, a technology solution that addresses workforce shortages across industries, discusses the challenges of leading during times of economic prosperity and success. He emphasizes the importance of preparing for tough times, which are inevitable in any business. Vitek stresses the significance of leadership during difficult periods, as it can have a lasting impact on the organization and its employees.

Vitek reflects on his own experiences as an employee and the impact leaders had on his feelings of assurance during challenging times. He emphasizes the importance of trust and integrity in leadership, as well as the need for transparency. Vitek acknowledges that radical transparency is not always practical, but it is essential for employees to trust that leaders are making decisions with thoughtfulness and consideration for all possible outcomes.

Humility and stability are qualities that Vitek believes build credibility in a leader. He emphasizes the importance of humility, openness to feedback, and the willingness to admit areas where growth is needed. Vitek also highlights the significance of demonstrating level-headedness and calmness during times of crisis, as panic can lead to poor decision-making. Building trust through vulnerability and transparency is key to effective leadership.

Vitek challenges the traditional mentality of leaders needing to be isolated and aloof, arguing that true leadership involves being vulnerable and connecting with employees on a personal level. He stresses the importance of sharing one’s story, celebrating wins with enthusiasm, and showing up for employees in a meaningful way. Vitek believes that actions speak louder than words and that a leader’s character is best understood through their everyday interactions with their team.

In conclusion, Vitek emphasizes the importance of putting in the work to build strong, trusting relationships with employees. He encourages leaders to know their team members on a personal level, celebrate their successes, and model the behavior they expect from others. Vitek believes that by showing humanity, empathy, and genuine care for their employees, leaders can foster a positive and resilient team that will thrive in both good and bad times.

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