Atlanta officials worked to restore the city’s water system after corroding pipes burst in downtown and Midtown causing widespread impacts on businesses and homes. The city provided cases of water and set up portable toilets at fire stations while first responders checked on vulnerable residents. Mayor Andre Dickens emphasized the importance of water as a critical resource for the city’s functioning during a news conference. The water issues began on Friday morning, affecting hospitals, jails, and shelters, with a separate break occurring in Midtown later.

Criticism ensued as officials were slow in updating residents on the situation, with the first official update coming after 8 p.m. on Friday and Mayor Dickens addressing the media at 2 p.m. on Saturday. A resident in the affected area even posted flyers questioning the whereabouts of the mayor. Dickens promised more frequent updates every two hours until the issue is resolved, acknowledging the poor communication overnight. A boil-water order remained in effect for a large part of metro Atlanta with residents urged to conserve water to rebuild pressure in the system.

The Atlanta Department of Watershed Management Commissioner Al Wiggins Jr. expressed understanding of the urgency to restore water service but emphasized caution to prevent further issues. He hoped for full restoration of service by Saturday, although no guarantees were made. Some attractions and businesses, like the Georgia Aquarium, remained closed due to the water issue affecting guest areas. The city advised residents to check on elderly or sick neighbors and relatives while assuring that the entire City Government was mobilized to address the situation promptly.

The water issue also impacted events in the city, such as rapper Megan Thee Stallion’s concert being moved from Friday to Sunday. The State Farm Arena concert scheduled for Saturday was still uncertain, with the rapper expressing disappointment but willingness to follow the Mayor’s protocol. The situation highlighted the fragility of water utilities and the need for effective communication during such crises. As the city worked to resolve the water issues, residents and businesses remained affected, with challenges in accessing basic services. The incident served as a reminder of the importance of efficient water management and emergency response to safeguard essential resources for city functioning.

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