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They were delayed and distressed.
Passengers protested inside a plane after being stuck sitting on the tarmac for five hours Saturday.
Air India flight AI909 was originally scheduled to take off from Mumbai at 8:25 a.m. and arrive in Dubai at 10:15 am.
A video shows the frustrated travelers standing, yelling and smacking the walls of the plane as they pleaded for updates and begged to be let off.
However, technical issues caused the plane to be extensively grounded on the tarmac.
As the hours passed, the passengers grew increasingly irritable and demanded they be allowed to depart and go back inside the airport until the issue was resolved.
The group was finally allowed to deplane around 1 p.m.
Tejasvi Anandkumar Soni shared the clip of his “horrible” experience on Instagram, claiming that passengers were trapped and suffocated on the plane without air conditioning.
“Passengers started feeling suffocated and yet the crew did not provide any relief until passengers forced them to open the gates and deboard,” he wrote in his caption.
He also alleged that the captain remained in the cockpit, refusing to address the passengers until they were finally appeased.
The flight eventually took off from Mumbai at 5:10 p.m. and landed in Dubai at 6:29 p.m., according to FlightRadar24.
Passengers have continuously called for airlines to be held accountable for delays and cancellations.
“High time the aviation ministry starts to handle such incidents with strictest of actions,” Soni insisted.
Similar issues have risen in the United States in recent years as chaos has escalated amid flight delays, cancellations and mechanical issues.
