NBN customers in the Brisbane suburb of Bardon faced extended outages on Good Friday, with service being restored only a week later. The coverage for about 200 families crashed on Good Friday, but the NBN had initially denied any interruptions. Crews worked diligently to restore the service, finally succeeding around 10.15pm using a mobile elevator called to the repair site. Residents on social media expressed frustration over the lack of compensation or updates from their service provider, Vodafone, who attributed the issue to NBN.
The NBN service in Bardon crashed on Good Friday, returned briefly on Easter Saturday, and crashed again on Sunday, much to the dismay of local users who had been left without internet access for over a week. Customers with Vodafone were informed that the lack of service was due to an issue with NBN, not the provider, which meant there would be no changes to billing or compensation for the outage. NBN eventually released a statement on Friday night acknowledging the incident, attributing it to a damaged aerial cable that occurred the previous Wednesday.
The NBN outage in Bardon was a source of frustration for residents who had been without internet service for an extended period. The incident was caused by a damaged aerial cable, leading to disruptions for approximately 200 premises in the area. Despite the NBN working to repair the issue and restore service, customers were left feeling inconvenienced by the lack of communication and compensation from their service provider. The outage began on Good Friday, resurfaced on Easter Saturday, and continued to affect residents until it was finally resolved the following Friday.
Bardon residents expressed their relief at finally having their internet service reconnected after the prolonged outage. The NBN crews worked tirelessly to repair the damaged aerial cable and restore service, finally succeeding on Friday night. However, customers were disappointed by the lack of communication and support from their service provider, Vodafone, who refused to offer compensation or changes to billing despite the outage being attributed to NBN. The incident highlighted the importance of reliable internet service in today’s digital age and the frustrations that can arise when disruptions occur.
The NBN outage in Bardon was a major inconvenience for residents who were left without internet access for an extended period. The outage, which began on Good Friday and persisted for over a week, was finally resolved on Friday night when crews were able to repair the damaged aerial cable. Despite the challenges faced by residents during the outage, the restoration of service was met with relief and gratitude by those affected. The incident serves as a reminder of the importance of reliable communication networks and the impact that disruptions can have on daily life.
In conclusion, the NBN outage in Bardon, which lasted for over a week, was a source of frustration for residents who were left without internet service. The incident, caused by a damaged aerial cable, disrupted the lives of approximately 200 families in the area. While crews were eventually able to restore service on Friday night, customers were disappointed by the lack of communication and support from their service provider, Vodafone. The outage serves as a reminder of the importance of reliable internet service and the impact that disruptions can have on daily life.
