The McKinsey & Company report highlights global tourism and hospitality trends, showing that while international travel is rebounding, domestic trips still make up the majority of travel spending. Domestic trips are expected to continue growing, with spending estimated to reach $6 billion by 2030. The trend of “revenge travel” following the pandemic is popular, but domestic trips are predicted to match pre-pandemic spending levels by 2030. The pandemic created an opportunity for people to explore what is in their own backyard, leading to an increase in nearby travel. Sustainability is also becoming a significant factor in travel decisions, with 20% of travelers cutting down on travel to be more environmentally conscious.
In terms of emerging source markets, countries like India, Southeast Asia, and Eastern Europe are seeing rapid growth in travel spending. These markets are driven by increasing GDP and spending power, with India projected to have annual spending growth of 9% by 2030. International companies are also entering these markets to capitalize on the growing demand for travel. In India, the focus is shifting towards smaller cities with fast development, away from major metropolises like Mumbai and Delhi. Eastern European and Southeast Asian markets are expected to grow by 7% per year until 2030, with China aiming to attract more Southeast Asian tourists through reciprocal visa waivers.
There are gaps in both affordable and luxury accommodations in the Asian market. South Asians and Southeast Asians spend less on travel compared to Western Europeans, indicating a potential supply gap for affordable accommodations. Luxury travelers prefer traditional trips, with a focus on warm beach vacations, but there is a lack of luxury lodging units catering to these experiences. Only 3% of Asian hotel construction is aimed at budget travelers, highlighting the need for more affordable options in the market. Additionally, there is a higher demand than expected for traditional luxury trips, indicating a need for more investment in this area.
Hospitality players are exploring how data and AI can enhance the traveler experience, with strategies like look-alike analysis to identify travelers with shared characteristics and customize their experiences. AI, especially generative AI, is being used for internal data tools and content creation in the travel industry. It has the potential to provide a personalized and human touch to travel experiences, creating tailored experiences for customers. By simplifying data and AI strategies, companies can enhance customer experiences and drive growth in the travel industry. It is important for companies to leverage these technologies to meet the changing needs and preferences of travelers in a post-pandemic world.