A man who saved a struggling girl in a swimming pool while on a holiday in Fuerteventura, Canary Islands, received a £9,000 payout from easyJet Holidays in an out-of-court settlement after injuring his foot on broken tiles. The man, who remains anonymous, jumped into the pool and cut his foot, requiring 14 stitches, antibiotics, and painkillers. Despite being attended to by hotel lifeguards, the man’s foot wound took months to heal and remains painful. He received a tetanus jab upon his return to the UK. The incident occurred during a family holiday at the Oasis Dunas resort, where the man felt there was a lack of care and maintenance by the travel company, exposing guests to danger.
The man’s wife reported the incident to easyJet customer support, but they failed to follow up on his well-being. After contacting Hudgell Solicitors, the man was represented by Anne Thomson, who specializes in accident and injury abroad compensation claims. Thomson argued that easyJet Holidays had neglected their duty of care towards the man, as the pool’s broken tiles posed a significant hazard to guests. The travel firm acknowledged their negligence and agreed to pay £9,000 in damages for the man’s injuries and the loss of enjoyment of their family holiday. The man, who teaches scuba diving, emphasized the importance of preventative maintenance to prevent similar incidents in the future, urging hotels and travel companies to ensure guest safety.
Upon returning home from their summer holiday in 2022, the man had his stitches removed but continued to experience pain and discomfort from the foot injury. He highlighted the need for better safety measures in place for guests at hotels and resorts, emphasizing the preventable nature of his accident. The man’s lawyer, Anne Thomson, noted that the incident had a significant impact on the man and his family’s holiday experience, resulting in physical and emotional repercussions that could have been avoided with proper maintenance and care. The out-of-court settlement reached with easyJet Holidays reflected the acknowledgment of their negligence and the compensation owed to the man for the harm caused.
The man’s injury on the broken swimming pool tiles raises concerns about the safety and maintenance standards at holiday resorts, urging companies to prioritize guest well-being and prevent accidents like this from occurring in the future. The incident serves as a reminder of the importance of proper care and maintenance in public spaces, especially those frequented by families and children. The man’s experience highlights the lasting impact of negligence on guests’ holiday experiences and the need for accountability and compensation in such situations. By holding travel companies accountable for their duty of care, guests can seek justice for preventable accidents that disrupt their well-being and enjoyment during vacations.
