The article reveals 28 industry secrets that customers aren’t supposed to know, as shared by individuals from various professions. Some of the secrets include frozen vegetables from different brands being sourced from the same farm, trampoline parks not cleaning ballpits regularly, and hotels matching third-party online prices if customers call directly. Other secrets include tech support being able to read customers’ messages before they send them, the importance of getting a home inspection when buying a new home, and hotels not calling guests about lost items to avoid revealing potential affairs.
Additional secrets include grocery store cakes being shipped frozen and decorated in-store, private colleges not guaranteeing fixed tuition rates for four years, and call centers discouraging representatives from connecting customers to supervisors. Other secrets include dry cleaners washing ‘dry-clean only’ clothes in regular washing machines, marinated meats at the market being likely past their prime, and bakeries purchasing frozen croissants to bake in-store. Furthermore, some bartenders swap alcohol shots with water when patrons buy rounds, and university admissions departments adjust scholarships based on final GPAs.
Other secrets include stylists having to sell a certain amount of salon products to receive a raise, childcare professionals not being allowed to point out developmental concerns in children, and radio morning show segments like ‘Second Date Update’ or ‘War of The Roses’ being staged. In addition, shipping companies often mishandle packages due to employee frustrations, and nurses are unable to warn patients about incompetent doctors. Lastly, advertising agencies sometimes share confidential client information in an attempt to attract new clients. Readers are also encouraged to share their own industry secrets in the comments or through an anonymous form provided.
